Cellphone penetration positions it for marketing success

Cellphone penetration into the South African market and the advancement of mobile marketing means the cellphone will soon compete with traditional media head-on. The days of colourless cellphones screens with no graphics and tiny squeaky speakers are but a distant memory to most of us. We now carry devices with full multimedia functionality, stereo sound and high-speed connectivity to the Internet.

Furthermore, these devices have penetrated the market more effectively than any other medium. It's hard to say how many South African's carry a cellphone, but the three cellphone networks together total a combined base of over 36 million active SIM cards in 2007.

Comparing that to radio, TV and Internet stats, cellphones are now the dominant communications device in the market. The South African Advertising Research Foundation (SAARF) says in its AMPS (All Media and Products Survey) 2006 survey that there are around 28.5 million radio listeners and around 24.5 million TV adult viewers*. In addition, the ratio of cellphone users compared to Internet users and landlines is around 5:1.

Similar global trend

The trend globally is similar. Cellphones are in the majority with 2.5 billion active cellphones, compared to an estimated 900 million Internet users and a billion television sets.

And to add even more weight to these figures, most people's cellphones remain within two metres of them for the majority of the day, while TVs, radios and even the Internet are sampled sporadically.

Within this context, add the fact that we live instant lives. When I want to know something, I want to know it now. Not in five minutes time, now when I get to the office. Now.

Let's take a scenario or two: Bob is at his daughter's birthday party and there is no TV in sight, no radio to listen to and he certainly wasn't allowed to bring his laptop along. But the Springboks are playing their opening game against Samoa in the World Cup and he wants to know the score. If he could get the score off a .mobi site throughout the game, that would be great. Better yet, he'd like updates sent to him as the game progressed.

Jenny's sitting at a coffee shop with a friend, Liz, chatting about how she's going to surprise her husband for her anniversary. Liz remembers a great restaurant but can't remember where it is exactly or what the telephone number is. TV or radio won't help; neither will the newspaper at the front of the coffee shop. A cellphone will, particularly since this new restaurant has its own .mobi site with menu and contact details.

Harnessing the power of mobile

As a consumer you're already nervous when hearing words like “harnessing”. What am I going to get next on my phone? Searching for information like Bob or Jenny is one thing, having it sent to you is quite another.

At the same time, the cellphone has the power to deliver really worthwhile information to you, the consumer. For example, a retail store sends you a MMS with its latest specials and an extra 15% off your total bill if you present the MMS at the cashier.

Now who's going to complain about that? Or you're about to be eligible to upgrade your cellphone contract and your service provider sends you an MMS with a barcode saying if you take it in and upgrade your contract, you'll get a free Bluetooth headset.

Therefore communicating to consumers via their cellphones in a way that benefits them not only builds trust between consumers and companies but provides a mutually beneficial interaction.

Put together in days

And while the process of building a campaign to communicate with customers via the TV, radio or Internet can take weeks to months, a well-though- out mobile campaign can be put together in days.

But it's about being creative and capturing the consumers' attention and most importantly adding value.

*Importantly, these figures represent people who watched TV or listened to the radio once in the space of a week

Source: BizCommunity

Mobile Advertising: Easier Than You've Heard

AS GOOGLE HAS SO SUCCESSFULLY shown, if you make media buying intuitive and easy, the advertisers will come. And not just the mom and pop retailers, but nearly every major marketer is now involved in some form of search marketing, if only to protect its own flanks from aggressive competitors. So, how does this translate to mobile advertising? There is still a nagging feeling out there that mobile advertising is hard to do. That it will require yet another agency specialist like search does or a fully mature mobile site, but it doesn't.

Let's start with a few facts and figures: there are three times more mobile handsets in the U.S. than PCs. In fact, 76% of U.S. households own at least one mobile phone. There are twice as many more mobile subscribers than there are Internet users. Data usage is doubling every year.

Simply put, the mobile phone has become an indispensable device giving marketers access to target audiences 24x7. It doesn't take an economist to project that marketers cannot afford to ignore this channel for long.

Mobile advertising campaigns have gone far beyond the voting campaigns we're all familiar with from American Idol. Ads delivered to mobile devices can have direct response mechanisms such as calling a 1-800 number or entering a telephone number or email to receive more information, or drive traffic to an existing mobile site.

Targeting can be set by language, country, category or by search behavior (and in some cases, combinations of various targeting parameters.) And, contrary to popular belief, a mobile site is not necessary to run a campaign. Running a campaign is exceedingly easy. With online self-service features, it takes only three online steps: entering or uploading ad creative, setting a maximum cost per click and determining the call to action required of users.

Rather than thinking of mobile as a "new, unapproachable" channel, think of ways to tie it in to your current online or search campaigns. Most companies whether brand or direct response have found ways to intelligently and easily incorporate the mobile channel into their marketing mix. Some use it as a call to action on TV, print or online to drive mobile brand interactivity while others are simply driving interested audiences who happen to be on their mobile phone to a core sales-driven action such as calling a 1-800 number, driving subscription to an online newsletter, or to a mobile alert.

While seemingly in a nascent stage, the fact is mobile advertising is projected to grow from $1.5 billion in 2006 to $13.9 billion by 2011 (eMarketer, January, 2007). The reasons are simple: mobile advertising that delivers relevant and useful ads gives users immediate answers that are regarded as valuable content; advertisers can influence their audience during the "last mile" at the moment just before a purchase in the real world. The level of targetability and reach that mobile advertising can provide will become points of success for marketers and we're well beyond the early adoption stage.

Don't be the advertiser left behind.

Source: MediaPost

Marketers optimistic on future of mobile ads

The prevalence of cell phones has marketers seriously considering the future of mobile. There is already an 85 percent cell phone penetration in the United States, according to pay-per-call company Ingenio. That surpasses landlines, which have 72 percent penetration.

“There is a lot of hype about mobile marketing and where it is going,” said Neil Strother, an analyst at JupiterResearch, which estimates mobile reach will be at 2.9 billion by 2011. Today, mobile reach is at 171 million.

“The ad model will take off as soon as consumers don’t have to pay fees for the mobile Web,” said Marc Barach, chief marketing officer of Ingenio.

According to Barach, one of the most promising ad models will combine search with mobile.

David McCarthy, vice president of advertising and business at vertical search engine Miva, agrees with Barach.

“The mobile market has the advantage of learning from the online world,” he said. “That market has been dominated by search and I expect the same to be true of mobile.”

Some think the launch of Apple’s iPhone will speed up adoption of mobile marketing as a monetization channel, but not everyone agrees.

“Mobile-marketing adoption will increase but not because of the iPhone,” said Jeff Hassemer, director of product marketing at Responsys Inc., in a DM News blog post. “Even if the iPhone meets its astronomical projections, that is still less than 0.5 percent of the market.”

He also wrote that Blackberrys and other phones already match many iPhone functions.

Advertisers need to optimize their Web sites for small mobile screens. Mobile Ready Entertainment Corp. created a Web site development service to convert sites for use on mobile platforms.

“Our service helps businesses make their Web site accessible to the hundreds of millions of mobile surfers around the world,” said Mike Magolnick, co-CEO of Mobile Ready.

Source: DM News

The U.S. Mobile Search Market

eMarketer estimates that by 2011, mobile search will account for about $715 million, or close to 15 percent of a total mobile advertising market worth $4.7 billion.

In April 2007, iCrossing reported that three-quarters of mobile Internet subscribers access mobile search services.

The U.S. mobile search market is expected to have some growing pains over the next two or three years as the major operators, portals and mobile search start-ups compete to be the mobile search leader.

eMarketer Senior Analyst John du Pre Gauntt said, "Mobile search in the US has all the right parts on the table: a huge online advertising ecosystem, the world's leading content industry, massive portal players, major league mobile operators and a host of VC-backed start-ups."

"In other words, it'll be a bloody mess over the next few years sorting out the center of gravity for mobile search, as each player tries to convince the others to follow its lead. The good news for marketers is that there's enough of a prize for the winner(s) that resolution will come."

Source: WebProNews